Terms And Conditions Of Service

These Terms and Conditions govern your access to or use of our website and window cleaning services. By interacting with Lexonivara, you agree to abide by these terms as set forth for all customers in Malaysia.

Last revised on January 26, 2026

Acceptance Of Terms

By accessing our website or requesting services, you signify that you have read, understood, and agree to these terms, including policies referenced herein. If you do not agree, please discontinue use of our site and services immediately.

Definitions

Below are key definitions relevant to your understanding of our services and this agreement.

‘User’ refers to any person accessing our site, submitting forms, or requesting services.

‘Service’ describes any window cleaning work or inquiry provided by Lexonivara via online or direct contact.

‘Personal Data’ includes information that can identify, locate, or contact an individual user.

‘Content’ means all material on this website, including images and text, belonging to Lexonivara.

Service Use Rules

You agree to use our website and services only for lawful purposes and in compliance with applicable Malaysian laws. Our company may refuse service if we suspect violation of any rules.

Eligibility

You must be at least 18 years old to request window cleaning or submit contact forms. By using our service, you confirm this eligibility.

18+ required for all bookings

Your Responsibilities

As a user, you agree to provide accurate information and use the website respectfully. Please notify us of any issues promptly.

Ensure your address and contact details are correct
Allow safe, clear access to windows for our staff
Comply with any applicable building rules
Contact us for help or rescheduling if needed

Prohibited Uses

You agree not to misuse this site or services as detailed below.

Providing false details or impersonating others
Unauthorized reproduction or distribution of site content
Attempting unauthorized access to our systems
Disrupting or undermining website security
Any use or request outside legal Malaysian norms

Intellectual Property Rights

All content, including photos, logos, and web design are the intellectual property of Lexonivara unless otherwise noted. You may not copy, reproduce, or distribute any content without express permission.

User Content

By submitting feedback, suggestions, or reviews, you grant us non-exclusive rights to use, publish, or share your input for service improvement.

Your Content Rights

You retain rights to your original submissions, subject to our right to display or reference them for marketing and quality control.

Privacy And Data Use

Your personal information will be collected and processed as described in our Privacy Policy. Use of this site constitutes acceptance of those terms and ongoing updates.

View Privacy Policy

General Disclaimer

We provide window cleaning services using experienced teams and modern equipment but cannot guarantee specific outcomes for every property.

No Guarantees Given

Results may vary depending on glass age, weather, or building conditions.

Limitation Of Liability

We are not liable for unforeseen damages or losses except as mandated by Malaysian consumer protection law.

Indemnification

You agree to indemnify and hold us harmless from any claim or damage resulting from misuse of our website or services.

Resolving Disputes

Disputes will be handled in a fair and transparent manner as per Malaysian regulations.

Arbitration

Where required, disputes will be resolved through arbitration in Malaysia.

Relevant parties will be notified before any arbitration process.

Online Dispute Resolution

You may pursue online resolution channels designated by Malaysian consumer authorities for any complaints regarding our services.

Find out more here

Severability

If a part of these terms becomes invalid, all other sections remain in full effect.

Entire Agreement Scope

These terms plus related policies are the full agreement between you and Lexonivara regarding window cleaning services.

Governing Law Of Contract

All use of our website and services is governed by Malaysian law.

Termination

We reserve the right to terminate access or services for violations of these terms or policies.

Changes

Terms and policies may be updated as needed. We notify users through our website for significant changes.

Contact For Terms

Reach out for clarification or concerns regarding these terms.

Contact Email: content@lexonivara.sbs

Phone Number: +6018-361 4825

Contact Address: Regus - Shah Alam, Wisma Sunway, Shah Alam, Selangor 40400 Malaysia

Terms Effective Date: January 26, 2026

Version: 2.1